Quality Service: Professionalism – Appearance

Appearance

How you appear to others directly impacts the first impression you give and helps to establish credibility. To present the best image and make the most of a first impression, you should:

  • Dress appropriately for the situation. This will positively affect your attitude.
  • Keep desk and interview rooms orderly and ready for visitors at all times.
  • Dispose of trash and keep clutter in personal area to a minimum.
  • Take pride in your workspace and organize area to promote efficient work.
  • Smile and project a positive and open countenance. This improves attitude and fosters better relationships.

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