The County Worker Action (CWA) Report is a case management tool to help you keep track of work that is pending on a caseload. Reports can be generated for a supervisory group or for a specific social services specialist.
The CWA Report is made up of numbered sub-reports such as (1) Pending Applications, (05) Reviews Due This Month, and (17) Benefit Reporting Case List. To generate a complete CWA Report that contains all the sub-reports available on your caseload, select “All Reports” at the top of the report list box and then the “OK” button. To request only certain sub-reports, put a checkmark next to the report number and name on the list and then select the “OK” button. There is no limit on the number of sub-reports which can be selected. You may have to use the scroll bar to find the specific sub-reports you want to generate.