The following is the National Directory of Contacts.
Alabama
SNAP Participation: Email contact preferred to: fs@dhr.alabama.gov
For other participation questions:
LaShenda Martin, Program SpecialistAlabama Dept. of Human Resources
50 Ripley St, S. Gordon Persons Bldg.
Montgomery, AL 36130-4000
LaShenda.Martin@dhr.alabama.gov
Phone: (334) 242-1700
FAX (334) 353-1363
Medical Benefits: Phone (334) 242-5010
Email: PIDParis@medicaid.alabama.gov
TANF / FIP: No TANF information given over the phone.
Email: DHR_PA_Helpdesk@dhr.alabama.gov
FAX: (334) 242-0513
Claims: Email contact preferred to: Amy Plunkett
Amy.Plunkett@dhr.alabama.gov
Phone (334) 353-4468; Fax (334) 353-1363
Alaska
Alaska Dept of Health & Social Services
Division of Public Assistance
PO Box 110640 Juneau, AK 99811-0640
Virtual Contact Center (800) 478-7778
Email: verifications@alaska.gov
Arizona
Department of Economic Security
Out of state inquiries for Cash Assistance/Nutrition Assistance/Medical Assistance should be submitted to: outofstate@azdes.gov
Please include the Name, Date of Birth, and Social Security Number of the participant in the email request.
To check the status of an email request, call (602) 771-2047
WEB: https://des.az.gov/
Participants can access information regarding their benefits in Arizona and report changes using the MyFamilyBenefits
https://myfamilybenefits.azdes.gov/Home.aspx
Arkansas
Field Office Central Processing Unit
Arkansas Paris Match Inquiries should be sent to the Central Processing Unit (CPU) in Central Office Unit.
Request emails subject should be: Sensitive: PARIS MATCH REQUEST
Note: “Sensitive” in the subject line denotes encryption.
The body of the email need to include, Full Name, DOB, & full SSN.
- Require client’s new current address with dates moved and or applied for services in your state before any open cases will be closed.
Tomesha Harrison
Program Eligibility Coordinator, FOCPU
Email Address: Tomesha.Harrison@dhs.arkansas.gov
Phone: 501-683-4443
Fax: 501-683-1229
Jacqueline Caradine
County Administrator, DSIC/FOCPU
Email Address: Jaqueline.caradine@dhs.arkansas.gov
Phone: 501-534-4162
Fax: 501-683-1229
Customer Assistance Unit
Ellen Banks
County Administrator, CAU
Ellen.Banks@dhs.arkansas.gov
800-482-8988
Delicia White
Delicia.White@dhs.arkansas.gov
800-482-8988
Kelvin Payne
Kelvin.Payne@dhs.arkansas.gov
800-482-8988
California
California Department of Social Services
744 P Street, MS 8-4-23Sacramento, CA 95814-6400
Out of State Inquiries
The city and/or county in which the client resided in California must be provided in order to provide a referral to one of the 58 counties for verification of benefits.
Telephone number: 916-651-8848; press 1, then press 7
OR,
Fax Number: (916) 651-8866
Colorado
cdhs_outofstateinquiries@state.co.us
Complete google form Colorado Department of Human Services
1575 Sherman St. 3rd FL
Denver, CO 80203
Fraud Hotline: 1-877-934-6341 recording
PARIS: 1-800-359-1991
Connecticut
55 Farmington Ave.
Hartford, CT 06105-3725
For SNAP/Medicaid/Cash benefits other than TANF:
Please send an email from your State or County email account on your agency’s letter head to: TPI.EU@ct.gov
Requests must include names, dates of birth and last 4 digits of SSN for each individual for whom verifications are being sought. Also include what programs you need verified and the application address in your state. Allow 3 to 5 working days for a response.
For TANF:
Email: TANF.OutOfState@ct.gov
Fax request on Agency’s letterhead to
1-860-424-4886
Allow 3 to 5 days for a response
All PARIS related information requests:
FAX: 860-424-5333 or EMAIL:
Contact.Paris@ct.gov
Delaware
FOR SNAP / TANF / CHILDCARE / MEDICAID
Delaware Division of Social ServicesPO Box 906, New Castle, DE 19720
Phone: 302-571-4900
To verify public assistance benefit status in Delaware for dual participation alerts, please send an email from your STATE or COUNTY email account to:
dhss_dss_outofstate@delaware.gov
Delaware Department of Social Services
Once duplicate benefits are confirmed by the Division of Social Services and an investigation is opened, you may contact Audit and Recovery Management Services (ARMS) for assistance with obtaining verification documents, EBT transaction lists or additional supporting evidence for the investigation. Send your request for information from your STATE or COUNTY email account to
District of Columbia
Vivessia Avent, Program Analyst
Eligibility Review and Investigations
645 H Street, N.E. – 3rd Floor
Washington, D.C. 20002
Office: (202) 535-1145
efax: (202) 645-4197
Email: Jamie.Washington-Thomas@dc.gov
Florida
Miami Call Center
PREFERRED METHOD: Email to:
SNR.D11.SFL.CallCenter@myflfamilies.com (You should receive a response within 5 business days) Dept. of Children & Families
2415 N. Monroe St., Suite 400
Tallahassee, FL 32303
Phone: 866-762-2237
Georgia
47 Trinity Ave. S.W.
Atlanta, GA 30334
Phone: 1-877-423-4746
Fax: 1-888-740-9355
Email inquiry is the preferred method:
Send requests for out-of-state verification to
ga.paris@dhs.ga.gov
Guam
Bureau of Economic Security
Division of Public Welfare
Department of Public Health and Social Services
590 South Marine Drive Tamuning, Guam 96913-3532
Email:
mariacindy.malanum@dphss.guam.gov
Contact No. (671) 735-7288/7237
Fax: (671) 734-7092
Hawaii
Benefit, Employment & Support Services Division
1010 Richards St, Suite 512
Honolulu,HI 96813
Phone: (808) 586-5720 (SNAP)
For TANF:
Please email inquiries to:
BESSD.TANFPO@dhs.hawaii.gov
Allow 3 to 5 business days for a response
If unable to get through, please call (808) 586-5735 for both SNAP/TANF.
Idaho
Division of Welfare, 2nd Floor
P.O. Box 83720
Boise, ID 83720-0036
Contact information to verify benefit status for applicants in your state coming from Idaho:
Phone: (208) 334-0850
Fax: (208) 334-5817 or 1-866-434-8278
Email: mybenefits@dhw.idaho.gov
To verify benefit status in Idaho for clients already active on benefits in your state (dual participation alerts & investigations, PARIS matches, etc.),please contact the Integrity Unit via e-mail at SRIUWFIU@dhw.idaho.gov
Illinois
Bureau of Customer and Support Services
600 East Ash St., Bld.500
Springfield, IL 62703
For a convenient and faster response email:
DHS.OUTOFSTATE@ILLINOIS.GOV
Please choose Out of State tab and follow prompts.
Allow 3-5-Business Days for a response.
Phone: (217) 524-4174
Indiana
P.O. Box 1810
Marion, IN 46952
Indiana no longer accepts faxed/telephone inquiries.
Out of state inquiries for SNAP/TANF/Medicaid should be submitted to:
INoutofstate.inquiries@fssa.IN.gov
Requests must include names, dates of birth and last 4 digits of SSN for each individual for whom verifications are being sought. Also include what programs you need verified.
Paris Unit Inquiries:
parisinquiries@fssa.IN.gov
Iowa
PO Box 36570
Des Moines, IA 50315
To verify benefits and/or TANF months:
Call Integrated Claims Recovery Unit:
Phone: 1-877-855-0021; FAX: 515-564-4095
Email ICRU@dhs.state.ia.us
To have an active Iowa case closed:
Clients can call Customer Service Call Center
1-877-347-5678 OR email
IMCustomerSC@dhs.state.ia.us
Kansas
Economic and Employment Services
555 S Kansas Avenue, 4th Floor
Topeka, KS 66603
Kansas no longer accepts faxed inquiries. All SNAP and TANF out-of-state inquires must be emailed to: DCF.EBTMAIL@ks.gov
For all Medical inquiries, contact Kansas Department of Health and Environment at:
800-792-4884
PARIS Matches:
Email DCF.PARIS@KS.Gov
Fax 785-296-6920
Phone 785-296-3874
Kentucky
Send OUT OF STATE INQUIRIES for SNAP, MEDICAID and TANF – email
Outofstateinquiries@ky.gov
Phone: 855-306-8959
Louisiana
To inquire about SNAP verification, email laoosparis.dcfs@la.govTo inquire about Medicaid benefits please email LDH Medicaid staff at oos@la.gov . If you are unable to send an email, you may call (318) 305-6161.
To apply for Medicaid benefits online, please create an account and apply on our self-service portal: LA E&E – Self Service Portal
Maine
A signed release is required to obtain the verification Out-of-State Inquiries.
ACES Help Desk – Eligibility SpecialistsDepartment of Health and Human Services
Office for Family Independence
109 Capital Street, SHS#11
Augusta, ME 04333
Fax (207) 287-3455
Email: DESK.ACESHELP@Maine.gov
Maryland
311 W. Saratoga St.
Baltimore, MD 21201
For out of state inquiries, forward your request to:
Email: dhr.outofstateinquiry@maryland.gov
Telephone 410-767-7928
For PARIS matches, the contact information is: Email paris.inquiries@maryland.gov.
Telephone 410-238-1249
Massachusetts
Data Matching Unit
ADDRESS
DTA-PI
PO BOX 4411
Taunton MA 02780-9804
FAX: 617-889-7847
EMAIL: DTA.DataMatchingUnit@mass.gov
Please send Mail or Fax Request on Agency Letterhead:
Out-of-state Medicaid verification:
Jody Jordan-KileyEOHHS/MH
One Ashburton Place 10th Floor
Boston, MA 02108
Jody.Jordan@Mass.gov
617-367-5133
NO FAX
Michigan
Michigan Department of Health and Human Services
Out-of-State Inquiries by Professional Staff only:
Phone: 1-517-335-3900
Fax: 1-517-432-6079
Email: MDHHS-ICU-Customer-Service@michigan.gov
Require client’s new address before they will close case in MI (if sending request via fax or email).
Mail:
Department of Health and Human Services
PO Box 30037
235 S. Grand Ave.
Lansing, MI 48909
General SNAP Inquiries by clients:
Clients should contact their local MDHHS office for questions about their benefits or to request case closure.
Minnesota
Economic Assistance and Employment
Services Division
PO Box 64951
St. Paul, MN 55164-0951
Out of State Inquiries for case status of SNAP and TANF programs and the number of TANF months expended are provided through an automated web service. Go to the website by clicking on this link:
Minnesota SNAP and TANF Verification Web Site
OR
Type the web site address into your browser address bar:
https://mn.gov/snap-tanf-benefit-verification/
At the web site home page, complete the required fields for self-registration. In the code field, enter the word guest. After accepting the Oath, click the Next button which brings up the client information page. When all the client information has been entered, click the submit button which generates the request. A secure email response will be sent to the requestor with the results of the benefit verification.
No other means for requesting this information is offered.
Mississippi
Division of Field Operations
P.O. Box 352
Jackson, MS 39205
Phone: 1-800-948-3050
Out of State Inquiries
Email: ea.CustomerService@mdhs.ms.gov
This is preferred method for requests:
Please include email address, agency telephone number and mailing address. Also include case member’s name, date of birth, SSN, current mailing address and brief description of verification is needed.
FAX: 601-364-7469 (if using secure mail, the verification should be sent via fax).
Mississippi Department of Human Services
Medicaid:
Stephen.purser@medicaid.ms.gov
Missouri
Family Support Division
Department of Social Services
P.O. Box 2320
Jefferson City, MO 65102-2320
Interactive Voice Response: 1-855-373-4636
Email: Cole.CoXIX@dss.mo.gov
Missouri Department of Social Services
Out-of-State line: The Family Support Division Information Center at
855-FSD-INFO
855-373-4636, Option 3
Montana
Julie Nepine
Department of Public Health & Human Services
Human & Community Services Division
PO Box 202925, Helena, MT 59620-2925
Phone Number 406-444-4987
FAX 406-444-2770
Email hhsparis@mt.gov
TANF
Montana Department of Public Health and Human Services
TANF Program
111. N Jackson, Helena, MT 59601
FAX: 406-444-2770
Email TANF@mt.gov
Nebraska
Customer Service Center
Economic Assistance Customer Service Center
Toll-free: 1-800-383-4278
Nebraska Department of Health and Human Services
For verification of TANF months:
Email: DHHS.EconomicAssistancePolicyQuestions@nebraska.gov
Medicaid Inquiries: Email at
DHHS.MedicaidPolicyQuestions@nebraska.gov
Nevada
Division of Welfare and Supportive Services
1470 College Parkway
Carson City, NV 89706
Out of State Inquiries
Email: WELFOOSINQUIRIES@DWSS.NV.GOV
Nevada requires requests to be sent on agency letterhead. Please include clients; Name, Date of Birth, the SSN or last 4 digits of SSN, and a listing of all household members who are applying for assistance in your state. Also be sure to include the return information (your name, phone, and fax #’s). Please allow 3-5 business days for a response.
For states unable to email client info, FAX to: Nevada SNAP verifications:
702-486-1881
ATTN: OOS Inquiries
Department of Health and Human Services Division of Welfare and Supportive Services
New Hampshire
Department of Health & Human Services
Bureau of Family Assistance
Telephone: 603-271-9327
Email: outofstateinquiries@dhhs.state.nh.us
FAX: (603) 271-4637
New Jersey
Division of Family Development (DFD)
Fraud Identification and Recovery Management (FIRM) Unit
P.O. Box 716, Trenton, NJ 08625-0716
Phone 609-588-2283
Email: DFD.FIRM@dhs.nj.gov
For out-of-state inquiries for New Jersey SNAP, TANF, GA and Medicaid programs, you must contact the county from which the individual receives/received benefits. Please send an email to the above address. Provide the individual’s full name, date of birth and the last 4 digits of their Social Security Number in your email and we will provide you with the county contact information. Please indicate “out-of-state inquiry” in the subject line.
New Mexico
Preferred methods of contact is by:
Email: outofstate.inquiry@state.nm.us
Medical Assistance Division:
1-800-283-4465
Restitution Division:
1-800-283-4465
EBT Card:
1-800-843-8303
Fraud Division:
1-800-283-4465
Income Support Division
P.O. Box 2348
Santa Fe, NM 87504
New York
NYS OTDA, 4th Floor, 40 N Pearl St,
Albany, NY 12243Phone 518-402-0117
Email: Stephen.Bach@otda.ny.gov
North Carolina
North Carolina Department of Health & Human Services
Division of Social Services
DHHS (EBT) Call Center
P.O. Box 190
Everetts, NC 27825
FAX: 252-789-5395
Phone: 1-866-719-0141
Email: ebt.csc.leads@dhhs.nc.gov
North Dakota
Below is the link to State Interstate Match Contact and is the same for ND OOS. https://www.acf.hhs.gov/paris/map/state-interstate-match-contact#ND_5234
- Single Point of Contact:
- Phone: 1-866-614-6005 or 1-701-328-1000
- Fax: 701-328-1006
- Email: applyforhelp@nd.gov
Ohio
Department of Job & Family Services,
P.O. Box 183204
Columbus, Ohio 43218-3204
Phone 614-466-4815, Option 2, 1
FAX: 614-466-1767
The Ohio Benefit Verification County Contact Directory (88 Counties) is attached. Ohio is a county-administered state. Please contact County Case Managers directly for information about the client’s case status. Refer to County List of Social Services offices. If client knows what county they lived in, call that county office. If they don’t know the county, ask what city they lived in. Refer to Hometown Locator Website to obtain the county.
Please email your request including the Client’s Name, SSN, and DOB to:
Out_of_State_Inquiries@jfs.ohio.gov or OFA-Mail-Services@jfs.ohio.gov
If you are unable to send an email or unable to locate the County or City, please include on your fax the Client’s Name, SSN, and DOB
FAX: 614-466-1767
Oklahoma
Out-of-State Inquiry Contact Information
SNAP Inquiries: AFS.OutofStateInquiry@okdhs.org
FAX: 405-669-4102
Phone: 405-522-5050 or 1-866-411-1877
Medical Inquiries: eligibility@OKHCA.org
WEB: okdhs.org
TANF: TANF@okdhs.org
Oregon
Oregon benefits verification staff are not permitted to disclose information over the phone and/or directly to clients.
To verify clients receipt of SNAP, medical, and/or TANF benefit:
Send email to benefits.verification@odhsoha.oregon.gov
or
Send a FAX on your Agency’s letterhead to (503) 373-7032.
Please include the following:
Client’s name and household members names who are applying for benefits along with each members date of birth and social security number
Oregon Department of Human Services
500 Summer St. NE, E-48
Salem, OR 97301-1066
Phone: (503) 945-5600
Fax: (503) 373-7032 or (503) 581-6198
Pennsylvania
OUT OF STATE INQUIRIES:
Please send out-of-state requests by secure email or fax on your state’s letterhead and include the following:
- Name of the household members who are applying for benefits
- Each members name, date of birth, and the last 4 digits of their social security number
- The client’s new address
Email your inquiry to ra-dpwoimnet@pa.gov or fax your request to (717) 705-0040 (use only one of these two options)
Allow 5 business days for a response.
PARIS MATCH
Go to State Interstate Match Contact | The Administration for Children and Families (hhs.gov)
Select Pennsylvania. Click on the “PA County – PARIS Match Contacts” link and find the listing for the appropriate county.
Web: www.DHS.state.pa.us
Rhode Island
Louis Pasteur Building 57
25 Howard Avenue
Cranston, RI 02920
Requests doe verification of participation and for PARIS matches must be in writing.
Please send the requests to the attention of:
Cheryl DesSaint
DHS.SNAP-Inquiry@dhs.ri.gov
FAX: 401-721-6664
State of Rhode Island and Providence Plantations
Department of Administration
Office of Internal Audits
One Capitol Hill – 4th Floor
Providence, RI 02908
Phone: 401-574-8175
FAX: 401-574-9255
South Carolina
Out-of-state inquiries
Program Support Unit, Division of County Operations
P.O. Box 1520
Columbia, SC 29202-1520
Please email all out of state inquiries for SNAP and/or TANF to:
SCDSSVerify@dss.sc.gov
Subject line should read” ‘Out of State Inquiry from ‘name of state’.
We will be unable to process your request without the following information:
- Individual’s name, SSN and Current Address
- Individual’s name, last four digits of the SSN, date of birth, and current address
If unable to email, please fax inquiries to 803-898-1222, ATTN: Program Support Unit.
Fraud and PARIS matches:
Send to Keshawn Jacobs at
Keshawn.Jacobs@dss.sc.fov
Medicaid Inquiries:
Contact SC Dept. of Health and Human Services at 888-549-0820. Email inquiries: Interfaces@SCDHHS.gov
#1 for English, #1 for caseworker feedback, and #2 to speak with a rep.
South Dakota
700 Governors Drive
Pierre, South Dakota 57501-2291
Phone: 1-877-999-5612 (toll free)
1-605-773-4678 (direct)
Email SNAP@state.sd.us
Tennessee
To verify benefit information (out of state inquiries, dual participation alerts, etc.) Please click on the following link to submit the request:
State of Tennessee (formstack.com)
Please Note: The Out of State Inquiry Online Form is the preferred method of contact.
TN Supplemental Nutrition Assistance Program (SNAP) PolicyJames K. Polk Bldg. 15th Floor
505 Deaderick Street
Nashville, TN 37243
Tennessee Department of Human Services
Medicaid & PARIS Inquiries:
paris.inquiries@tn.gov
Texas
Texas Health and Human Services Commission
Fax: 1-877-447-2839 Please submit one inquiry per page and fax each inquiry separately on agency letterhead.
Or
Phone: 1-877-541-7905.
Select the following options from Interactive Voice Response System: Client can call and request closure for their case. They will need SSN, address, and phone number.
- Option 1 for English;
- Option 2 for Your Texas benefit information
- The virtual assistant attempts to authenticate information before transferring to a representative
Utah
Eligibility Services Division
P.O. Box 143245
Salt Lake City, UT 84114-3245
Phone: 866-435-7414
Press Option 5 for Out-of-State inquires:
Or
Additional Contact:
801-526-0950
Vermont
Economic Services Benefits Service Center
1000 River Rd
Essex Junction, VT 05452
Preferred:
Toll-free: 1-800-479-6151
(802) 828-6896
The web address can by used but not preferred.
Contact
Green Mountain Care (Vermont Medicaid)
Customer Support Center (Member Services)
Phone: 1-800-250-8427
Relay services for the Deaf and hard of learning: dial 711
Business hours:
8:00 a.m. to 4:30 p.m. Monday – Friday
Virginia
Division of Benefit Programs
801 East Main St
Richmond, VA 23219-2901
Out of State Inquiries:
Include the following: Client’s Name, DOB, and SSN (if last four only, you must provide entire DOB, and current address. Also include all household members who are applying for assistance in your state.
Submit the inquiry to:
Email: vaoutofstateverifications@dss.virginia.gov
Please allow 5 business days for an emailed response.
PARIS Matches: The contact information is provided in the PARIS match.
Virgin Islands
Department of Human Services
Division of Family Assistance
1303 Hospital Ground, STE 1
St. Thomas, VI 00801-6722
Phone: 340-774-0930 ext. 4309 or
340-774-2399
Fax: 340-777-5449
Washington
Out of State Inquiries:
For SNAP, Medicaid, and TANF status and ABAWD/TANF Months:
Preferred
1-855-927-2747
1-855-WAPARIS
Mon-Fri 7:30a.m. – 3:00 p.m. PST
dshsparissupport@dshs.wa.gov
- Your name, Agency, and contact information
- Name, SSN, DOB of all household members who are applying in your state
- Current mailing address for the client(s)
- Date of application and programs applied for in your state
PARIS Inquiries/Matches or PARIS Related Fraud:
Email (Preferred to PARIS Unit
dshsparissupport@dshs.wa.gov
FAX: 1-888-212-2319
West Virginia
Division of Family Assistance
350 Capitol St., Room B-18
Charleston, WV 25301-3705
Email: DHHRbcfbenefitver@wv.gov (recommended)
Phone: (304) 352-4431 (request to speak to the worker of the day)
Wisconsin
Out of State Inquires should be directed to:
SNAP and HealthCare (MA):WI Department of Health & Family Services
1 W Wilson St, Madison, WI 53703
Phone 608-261-6378 Option 3
FAX: 608-267-2269
Email: DHSOSBQ@dhs.wisconsin.gov
Applicant/Members should contact the county agency. To get the phone number of the agency, call 1-800-362-3002 or go to dhs.wisconsin.gov/em/customerhelp.
PARIS – Related SNAP and HealthCare (MA):
Email DHSOIGPARIS@dhs.wisconsin.gov or
TANF:
Phone 608-422-7900
FAX 608-327-6125
Email DCFW2TANFVerify@wisconsin.gov
PARIS-Related TANF (Child Care and Cash Assistance)
- Email DCFOIG@wisconsin.gov
- Phone 608-422-7100
Wyoming
Department of Family Services
2300 Capitol Ave., Hathaway Bld, Third Floor
Phone: 307-777-6082
FAX: 1-307-777-7477
For future out of state SNAP and TANF verification requests from Wyoming please send them to Ann Bowen at ann.bowen@wyo.gov
Wyoming Department of Family Services – Food Assistance
For verification of Medicaid benefits ONLY:
Diann Catano diann.catano2@wyo.gov
or
777-3648
Puerto Rico
For TANF and Paris Match NAP Interstate Duplicity
For Medicaid: and Paris Puerto Rico Medicaid Program:
If you are a Medicaid representative in another state and need to validate an applicant or beneficiary’s place of residence, or need to close a moving case, contact: Department of Health.
Organization: Medicaid Program
Address: P.O. Box 70184 San Juan, Puerto Rico 00956-8184
Phone: (787) 765-2929 Ext. 6700,6758,
(787) 641-4224, (787) 763-5250
Email. pr.paris@salud.pr.gov
Web: www.medicaid.pr.gov
Contact Jeanette Rivera Escalera, Administrative Officer
Phone: 787-289-7600 Ext. 2408
FAX 787-289-7621 or 787-289-7614
Email Communityrelations@Familia.Pr.Gov
800 Ave. Ponce De León
Capitol Office Building, Miramar, PR 00907
Please note all inquiries should be sent with complete SSN. Since this is our case number, if you cannot write SSN on email or fax, write PR case is and input the SSN without dates and we will understand.
Mailing AddressPO Box 8000
San Juan, PR 00910-0800
Administración de Desarrollo Socioeconómico de la Familia – Departamento de la Familia (Family Socioeconomic Development Administration – Family Department)
For SNAP – Removed from National Directory of Contacts because they run an entirely separate Program from SNAP, called Nutrition Assistance Program (NAP). Duplicate participation is not a concern if a household is still receiving NAP benefits from Puerto Rico, as NAP benefits cannot be accessed in the U.S. Although 25% of Puerto Rico’s NAP benefits are issued in a form readily converted to cash, the benefit cannot be converted to cash in mainland Automatic Teller Machines. It is considered to be inaccessible for the SNAP eligibility process. Therefore, it is not necessary to verify NAP benefits or case closure for customers who were previously participating in Puerto Rico.
For additional information regarding the Out of State verification process refer to article SNAP: Out of State Inquiry Examples
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