Administrative Oversight: Maintenance Requests

What type of requests should be submitted?

Facilities Management Unit (FMU) supports DHS owned building and workstations. If request is janitorial or grounds related contact the local contract monitor. Submit FMU maintenance requests for HVAC, plumbing, electrical, workstations/cubes, roof, window/blinds, creatures/other. For door code lock changes please give 24 hour notice if applicable: i.e: employee resignation, termination or security protocol breach.

Who can make a request?

All requests must be submitted by the assigned office administrative staff. This could be the Administrative Assistant, County Director or other designee and a backup. All requests must be submitted by email to the FMU inbox. If safety, security or life threatening situation call first then submit to FMU inbox.

Request Email Details and Example:


Subject: “County Name”/”The Issue”

Email Body: Details of the issue & where it occurring. Backup contact person if necessary.

What happens after a request is made?

After your request is submitted, you should hear back from FMU within four hours. If you do not hear back within this time frame, follow up to by forwarding your initial request email.

Request completion

If you receive an email notifying you that your request is closed and your request is not complete, “reply all” with the outstanding issues.

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