Quest Information ONline

 
 
 

UpdatedConsistency Tools

Modernized Service Delivery Consistency Tools

 

Be a Neighbor Overview

Overview of the Be A Neighbor Resource Platform

 

Introduction to Quest

Quest is an online tool available to any DHS employee.

 

UpdatedWhy Rights and Responsibilities are Important?

Responsible casework on the part of both the worker and client can occur.

Choose a Subject:

Applications & Tools

  • ACES
  • AFS Help Desk (Remedy)
  • AFS Policy
  • Agency View
  • Asset Verification System
  • Be A Neighbor
  • CWA
  • FACS
  • Forms
  • G1DX
  • Harmony
  • Imaging
  • IMS
  • MICAL
  • Microsoft Outlook 2010
  • MMIS Extranet
  • OHCA Online Enrollment
  • OnBase
  • Reports
  • SAVE
  • Systems Help

Key Concepts

  • AFS Values
  • Bridges out of Poverty
  • Civil Rights
  • Collaborative Coaching
  • Communication
  • Community Resources
  • Confidentiality
  • Customer Service
  • Domestic Violence
  • Empathy
  • Employee Safety
  • First Contact Resolution
  • Leadership
  • Management
  • OK Benefits
  • OKDHS Live!
  • Remote Supervision
  • Self Care / Wellness
  • Substance Abuse
  • Telework
  • Time Management / Organization

Programs

  • Aged, Blind, Disabled (ABD)
  • Child Care Subsidy
  • LIHEAP / ECAP
  • Long Term Care (LTC)
  • Personal Care
  • SNAP
  • SSI-DCP
  • TANF

Supporting Activities

  • Administrative Assistant Processes
  • Adult Protective Services
  • AFS Special Procedures
  • Case Notes
  • Deadlines
  • Electronic Benefit Transfer (EBT)
  • Fair Hearings
  • Home Visits
  • Human Resources
  • Income Calculations
  • Interviewing
  • Map Network Drive
  • National Voter Registration Act (NVRA)
  • OIG Referrals
  • Overpayments
  • Quality Control (QC)
  • Rights and Responsibilities
  • Support Services
  • Contact Us
  • Privacy and Accessibility