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Subject: Empathy

Empathy Overview

Empathy can have a profound effect on the way you build relationships

The Importance of Congruent Communication

A communication pattern in which the person sends the same message on both verbal and nonverbal levels.

Additional Training: Empathy

Training Articles

  • Developing Empathy for Building Relationships and Helping Others
  • Empathy – An Acquired Skill
  • Sympathy-vs-Empathy
  • The Feedback Model
  • The Four-Part Process of Empathy
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