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Subject:
Empathy
Empathy Overview
Empathy can have a profound effect on the way you build relationships
The Importance of Congruent Communication
A communication pattern in which the person sends the same message on both verbal and nonverbal levels.
Additional Training:
Empathy
Training Articles
Developing Empathy for Building Relationships and Helping Others
Empathy – An Acquired Skill
Sympathy-vs-Empathy
The Feedback Model
The Four-Part Process of Empathy