Agency View: Agency View – Lock Out / Duplicate Session

There may be times when you may be “locked out” of Agency View due to duplicate session. The screen shown here notifies you that your previous section is currently open.

  • Click on Exit to Close the Window.
  • You may need to wait 15-20 minutes to re-enter Agency View.

The Agency View Identification page will appear when system is ready for you to re-log onto the page.

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