Fair Hearings: Writing a Hearing Summary (H-1-A)

The following are instructions and key ideas to keep in mind in writing a hearing summary. The H-1-A form can be found at Fair Hearings | Quest (oucpm.org)


  • The summary needs to be in chronological order as it occurred.
  • The summary should be easy to read, use appropriate writing techniques such as:
    • Bullets
    • Spacing
    • Paragraphs
    • Indentions
    • Bolding
    • Underlining
  • The summary should be written with the audience (the client) in mind. Consider their knowledge of our programs, policies, screens, acronyms, etc.
  • You can write the summary in a word document which allows for spelling and grammar check, then paste it into the 13MP002E (H-1-A) form.


  • If you use a lot of dates use the numeric format (12-19-2020), otherwise the spelled format is preferred (December 19, 2020).
  • The client and the Appeals unit must receive the completed hearing summary and supporting documents at least 5 business days in advanced of the scheduled hearing.


  • If you use acronyms, such as ABAWD, the first time it is used the meaning needs to be defined. Abled Bodied Adult Without Dependents (ABAWD)
  • If you reference information, considered verified upon receipt that is acquired through information sharing, you need to explain where the information came from. The Unemployment Insurance Benefits screen (UIB) is information that is shared from the Oklahoma Employment Security Commission (OESC).
  • In the summary you must cite specific DHS policy. The written portion of the summary should not include the entire policy, but this section should refer to the specific cite, for example, “the decision was based upon OAC 340:20-1-11 (c)(1) which states that deductible expenses may include verified non-reimbursed medical expenses paid by a person 60 years of age or older.” A full copy of the policy should be attached to the summary.
  • In the summary, if you issued a Client Contact and Information Request form (ADM-92) requesting documentation and the client provided incomplete information you need to clearly state:
    • What information was requested
    • The deadline the information was due
    • What documents the client provided including the date provided
    • What information was not provided

On August 4, 2020 Mary Jones was issued an ADM-92 requesting verification of her earned income for the month of July, and verification of the child support income received for Cindy Jones, the deadline to return the verification was August 14, 2020. On August 13, 2020 Mary Jones provided the verification of child support. The verification of her earned income for the month of July was not provided.


  • If possible, please send the summary as one Adobe document, as opposed to separate documents. Ideally, those who have access to Adobe Pro can submit the summary as one document. If this is not possible the summary can be scanned and emailed to the appeals unit. Legal.OAH.Appeals.Staff@okdhs.org.
  • When attaching policy as a supporting document, include the entire section as written. Do not copy and paste a single paragraph or sentence.
  • When there are multiple documents to attach to the summary, they should be labeled, for example, “Attachment 1”, “Attachment 2”, etc.
Was this article helpful?

Comments or Suggestions?

We want Quest to be your source for important information that you need to succeed at in your work but we need your help:

Was this article helpful? Was it missing something you needed to get the job done?

Tell us what you think, what you know about this article. What are we doing well, and what we could do better.

All fields are required.