Confidentiality: Address Confidentiality Programs (ACP) – Worker Roles

Address Confidentiality Programs were created to protect victims of stalking, domestic violence, sexual assault, and other crimes from offenders who use public records, such as voter or drivers’ license registries, to locate them.

You may come in contact with clients that are in any of the aforementioned circumstances and wish to apply to the program. According to the Address Confidentiality Program (ACP) Oklahoma Attorney General’s website , additional information about the program and how to apply, can be found by calling the toll-free number at:  (866) 227-7784 or by emailing

Participants that have applied and are a part of the Address Confidentiality Program are issued an authorization card. The authorization card includes the participant’s name, date of birth, authorization number, substitute address, expiration date and signature. An ACP participant must present his or her card to state or local government agencies in order for the substitute address to be accepted.

If a client provides the authorization card, we honor the request to use the substitute address. We cannot require the participant to disclose his or her true address. A photocopy of the authorization card can be made to upload in imaging. We also indicate in case notes that the client is a participant in the Address Confidentiality Program.

In addition to the client using the substitute address in their interactions with our agency, the substitute address can be used for enrolling children in public schools, driver license, social services, child support, court documents, protective orders and much more. Additionally, the ACP can help with confidentiality when applying for public utilities, registering to vote and transfer of school records.

Comments or Suggestions?

We want Quest to be your source for important information that you need to succeed at in your work but we need your help:

Was this article helpful? Was it missing something you needed to get the job done?

Tell us what you think, what you know about this article. What are we doing well, and what we could do better.

All fields are required.