Policy:
How to Apply
During open enrollment households may apply for energy assistance online, over the telephone, or through a paper application, as requested. Policy: 340:20-1-12.
Telephone:
A household can call (405) 522-5050, select energy assistance options, for assistance with an online application. AFS Field/EA staff can assist with an application proxy. Policy: 340:20-1-12.
Online/Proxy:
Clients may apply using okdhslive.org. They will need to log in to submit an application. If they need assistance with the application during open enrollment, AFS Field/EnergyAssistance (EA) staff assist them with an application proxy.
For instructions on how to complete an energy assistance application and other benefits on OKDHSLive, see the OKDHSLive Instructions. These instructions can be shared with the client. There is no shortcut. The entire application will need to be completed for all household members. Approximately page 19 on the application will be a box that asks if the client wants to apply for heating and cooling assistance, check the box to apply for energy assistance.
Paper Application:
During open enrollment the household can call (405) 522-5050 and select the energy assistance options to request a paper application. EA staff will mail a LIHEAP application (Form 08LH002E). Only EA staff has access to the form as it must be logged and tracked. The household must complete and return this application before the EA staff can evaluate the household’s eligibility. The household may return the completed application by, mailing it in the postage paid envelope, dropping it off at a OKDHS office, or faxing it to 405-669-4102. The application date is the date the application is received by OKDHS. Policy: 340:20-1-12.
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