Oklahoma Human Services is required to verify the identity of the payee/head of household of each SNAP case. We are also required to verify any authorized representative for benefits as well. There are several options that can verify identity for an individual.
Examples from policy:
- Driver’s license
- Work or school ID
- Identification card for health or other social service programs
- Paystubs
- Birth certificate
- Voter registration card
If the customer is unable to provide any of the more common forms of ID, such as those listed above, any document that can reasonably establish an individual’s identity should be accepted. It is possible to use collateral contact if no other documentation can be provided. It should be in writing, not verbal. We will also have to have an ID on file in order to issue an EBT Card.
See Verification Guide for First Contact Resolution as it pertains to verifying identity
Was this article helpful?
0
Thanks for your feedback!
Please complete the Comments or Suggestions form below
Comments or Suggestions?
We want Quest to be your source for important information that you need to succeed at in your work but we need your help:
Was this article helpful? Was it missing something you needed to get the job done?
Tell us what you think, what you know about this article. What are we doing well, and what we could do better.
All fields are required.