Using the Manual Case Assignment Tool

Manual Case Assignment Tool

OKDHS Live! Using EWA to Associate Workers with Assignment Methods

Associating workers with Assignment Methods

OKDHS Live! Using EWA to Set Assignment Types

Assignment Types Set Up Instructions

OKDHS Live! EWA for Zip Code Maintenance

The zip code maintenance feature of OKDHS Live! allows the administrator to view which zip codes are associated with a particular Human Services Center; which Human Services Center(s) are associated with a zip code; and has a maintenance feature so the user may associate or dis-associate zip codes with a Human Services Center. The zip […]

OKDHS Live! Worker Assignment (EWA)

How Live uses EWA to assign renewals and applications.

SNAP Certification Renewal

The term “SNAP Certification Renewal” is used to describe SNAP benefits in their final month of eligibility. Recipient Notification When a case has SNAP benefits due for a SNAP Certification Renewal, an OKDHS Live! Renewal notice is mailed to the recipient.  The OKDHS Live! renewal notice is a one page notice that directs the recipient […]

EWA Overview

The Enterprise Worker Association (EWA) list serves many functions.