SNAP Hearing Process

Required form: 13MP001E (H-1) Hearing Request – means a clear expression by a client or authorized representative of the client’s desire to contest an action, or failure to act, by DHS through the presentation of testimony and evidence to an Administrative Hearing Officer (AHO). It is important to remember that for SNAP a client can […]

Empathy – An Acquired Skill

Empathy involves accurately tuning into and responding to the feelings of another person. It involves responding to the feelings in a way that allows the other to know he has been heard. Empathy involves “hearing the whole person” (i.e., who he is, how he feels about himself and his world), not merely his words. Empathy […]