8 Steps in Collaborative Coaching Gemba

Collaborative Coaching can be used to focus attention on a key issue, develop employee skills, promote personal responsibility for problems and issue resolution, encourage collaboration for the discovery of obstacles and stumbling blocks, create a positive feedback loop between supervisors and the team, and disseminate information at the unit, office, division, and agency levels. The […]

The Importance of Questions

Despite popular opinion, leadership is not about knowing all the answers. It is about knowing what questions to ask and carefully listening to those answers.