Topic: Walking the Gemba;
What is a Gemba Walk? In Lean Six Sigma, the term Gemba is used to describe visualizing and observing how work is done at the level of the worker. It is a Japanese word which means “the real place.” In an application sense, it means going into an office and watching a worker perform their […]
Questions managers should ask themselves while walking the Gemba Why is this process other than how you visualized it? What disrupts the work? Where could mistakes be made? What keeps those mistakes from being made? Is there a mechanism to cue the employee to the correct way or alert them that a mistake has been […]