To clear the case note you are currently typing, click Clear Note.
Use this option if you enter a case note and realize it is not needed or for any other reason you do not wish to keep the note.
You will get the following dialog box when you click on the Clear Note button:
Click Yes to verify you want to clear the case note.
We want Quest to be your source for important information that you need to succeed at in your work but we need your help:
Was this article helpful? Was it missing something you needed to get the job done?
Tell us what you think, what you know about this article. What are we doing well, and what we could do better.
All fields are required.