Case Notes: How To Open Case Notes

To open Case Notes and enter information, click the case note icon on the FACS toolbar.


The “Open Case Notes” dialog box will open.

If you have a case open – the Case Number will “default” to the case you have open.

If you want to enter Case Notes on your current open case, just click OK.

If you want to enter Case Notes on a different case, just type in the Case Number and click OK.

Comments or Suggestions?

We want Quest to be your source for important information that you need to succeed at in your work but we need your help:

Was this article helpful? Was it missing something you needed to get the job done?

Tell us what you think, what you know about this article. What are we doing well, and what we could do better.

All fields are required.