TANF: Supplements & Retro Certs for TANF (F17C)

F17C is used to issue additional money payments on a case that either needs a past months benefit issued for a supplemental money payment for a month. The retro-certification process is used when no payment exists. A supplement is used if the client is due additional monies.

You will only need to enter the information indicated below.

  • CNTY – County
  • LOC – Office
  • CASE – Case Number
  • WORKER USER ID – (Enter your U number for both)
  • SUPERVISOR USER ID
  • ADM ERROR (C or S) – (Use “C” for Retro-certification. Leave it blank for a Supplement.)
  • SUPPLEMENTAL – (Use “X” for a supplement with nothing above in ADM ERROR.
    0
  • CERT DATE (MMDDYY) – (Enter original certification date if completing a retro-certification).
  • MMYY – Date of Benefit amount you are correcting
  • TOTAL PAYMENT AMT – Difference in issued amount and correct amount
  • AD – Number of Adults
  • CH – Number of Children
  • AMT REC – Benefit issued (If recoupment is present: add to benefit issued for total amount.)
  • ELIG FOR – Correct benefit amount
  • PS2 PERSON CODES – Enter the Person Numbers of the people included in benefit.

If the case is successfully updated you will receive the following message: “FILE UPDATED SUCCESSFULLY”

screen displaying success message

Was this article helpful?

Comments or Suggestions?

We want Quest to be your source for important information that you need to succeed at in your work but we need your help:

Was this article helpful? Was it missing something you needed to get the job done?

Tell us what you think, what you know about this article. What are we doing well, and what we could do better.

All fields are required.