IMS | Quest

NewCase Screen References

Last Updated June 16, 2025

The Case Screen References Document contains IMS case screens and provides explanations for some of the blocks.

Subject: Applications & Tools, IMS Topics: Authorization, Case Screens, Child Care, EB Screen, EC Screen, ED Screen, EE screen, EKL, financial information, IMS, Medical, SNAP

NewHow to Code SSI Income to Count Correctly for SNAP and SSP

Last Updated April 10, 2025

To show how to code the income on a case to count correctly for both programs SNAP and ABD

Subject: Aged, Blind, Disabled (ABD), Programs Topics: ABD, diverted income, Earned Income, FACS, IMS, Income Tab, SDX, SSI, State Data Exchange, supplemental security income, terminated income

PCI Screen – Contract Number Verification

Last Updated November 13, 2024

Verifying provider Contract Numbers using PCI Screen

Subject: Child Care Subsidy, IMS Topics: Child Care Locator, child care subsidy, Contact Ending Date, contract number, Early Childhood Program, Early Head Start, ECC Connect, IMS, parent mobile app, PCI Screen

SNAP Changes: SNAP and BENDEX

Last Updated May 9, 2024

Addressing how to complete SDX and BENDEX changes for SNAP program

Subject: SNAP Topics: ACES, BEN, Closure, closure on death, Date of Death, Death, DOD, G1DX, IMS, moved, Residency, SDX, SNAP

LIHEAP Notices

Last Updated June 6, 2024

Instructions regarding LIHEAP Notices

Subject: LIHEAP / ECAP Topics: closure notice, denial notice, ECAP, IMS, LIHEAP, NL screen, notices, preapproval

The CD7 LIHEAP indicator can only be found on the EA screen in IMS. An example of the CD7 LIHEAP indicator is shown here. The CD7 liheap indicator is an old module in IMS. Please ignore any indicator in this field on the EA screen. The CD7 LIHEAP IND blocks mean absolutely nothing. Refer to […]

Subject: LIHEAP / ECAP Topics: Application Status, CD7 LIHEAP Indicator, ECAP, IMS, indicator, LIHEAP