NewHow to Search for a Member Record

How to Search for a Member Record by IMS Case Number

NewHarmony Procedures – New Application Nursing Facility (NF)

Explanation of Harmony Procedures for a NEW application (NF)

How to Read 105 Screens

Instructions regarding 105 Screens and LIHEAP / ECAP Information

UpdatedDisaster SNAP – Maximum Benefit Supplement

Instructions on completing Supplement for Maximum Benefit

TR Transaction

Instructions regarding TR Transaction in IMS for Case Transfers and Address Changes

How to Check the Status of LIHEAP Application

Instructions on checking the status of LIHEAP Applications.

Tribal LIHEAP Inquiries

Instructions to Check for LIHEAP Benefits

TI Transaction – Absent Parent Information

Information regarding the TI Transaction in IMS. Absent Parent Information

EIL Transaction – Absent Parent List

Information regarding EIL Transaction in IMS. Absent Parent List

How to Retro-Certify a Case using FSSR

Retro-Certifying SNAP using FSSR transaction in IMS.