IMS | Quest

NewHow to Clear TPL Edits

Last Updated July 6, 2022

Instructions for clearing Third Party Liability Edits

Subject: IMS Topics: back off case, clearing edits, edit, error, freeform, G3, IMS, third party liability, TPL

Child Support Calculator Overview

Last Updated January 3, 2022

Overview of information regarding the Child Support Calculator

Subject: Income Calculations Topics: Child Support, Child Support Calculator Tool, CSCT, IMS, Income Calculation, Ki1 Screen, representative income

How to Search for a Member Record

Last Updated August 30, 2021

How to Search for a Member Record by IMS Case Number

Subject: Harmony Topics: Advanced Search, case number, Harmony, IMS, Member Record, Search, Search member record

UpdatedHarmony Procedures – New Application Nursing Facility (NF)

Last Updated August 10, 2022

Explanation of Harmony Procedures for a NEW application (NF)

Subject: Applications & Tools, Harmony Topics: Application, Financially Eligible, gatekeeper, Harmony, Harmony referral form, IMS, new application, NF, nursing facility, Nursing Home, Online Application, PS1B

How to Read 105 Screens

Last Updated June 17, 2021

Instructions regarding 105 Screens and LIHEAP / ECAP Information

Subject: IMS, LIHEAP / ECAP Topics: 105 Screen, 105cq, 105eq, 105hq, action, Application, Authorization, closed, Denied, ECAP, IMS, IMS screen, LIHEAP, reason, supplier, utility provider

Disaster SNAP – Maximum Benefit Supplement

Last Updated May 25, 2022

Instructions on completing Supplement for Maximum Benefit

Subject: AFS Special Procedures, SNAP Topics: BN screen, Disaster SNAP, emergency allotment, FSSR, IMS, supplement

TR Transaction

Last Updated October 8, 2020

Instructions regarding TR Transaction in IMS for Case Transfers and Address Changes

Subject: IMS Topics: Address Change, case assignment, Case transfer, county office, IMS, supervisor, TR Transaction, update address

How to Check the Status of LIHEAP Application

Last Updated August 26, 2020

Instructions on checking the status of LIHEAP Applications.

Subject: LIHEAP / ECAP Topics: Case Notes, DiscImage, ECAP, IMS, LIHEAP, LIHEAP application, LIHEAP category, Notice, Summer Cooling, Winter Heating, Workflow

Tribal LIHEAP Inquiries

Last Updated August 6, 2020

Instructions to Check for LIHEAP Benefits

Subject: LIHEAP / ECAP, Programs Topics: BN screen, BNX Screen, direct payment, ECAP, Emergency, IMS, LIHEAP, Payment, Summer Cooling, supplier, Tribal Inquiries, Winter Heating

TI Transaction – Absent Parent Information

Last Updated June 19, 2019

Information regarding the TI Transaction in IMS. Absent Parent Information

Subject: IMS Topics: absent parent, Absent Parent Information, Assignment of Child Support, Child Support Cooperation, EIL Transaction, family group number, IMS, Non-custodial Parent, TI Transaction

Quest Information ONline

Topic: IMS