Leadership: County Director Process – Quality Customer Service

Quality Service is why we are here and it is on every one of our HCM-111’s. Best practices include: AIDET is a customer service initiative. It is an acronym that stands for Acknowledgement, Introduce, Duration, Explanation, and Thank-You.

DHS Customer Service: Putting YOU First!

Quest: Customer Service: Why Customer Service is Important

Comments or Suggestions?

We want Quest to be your source for important information that you need to succeed at in your work but we need your help:

Was this article helpful? Was it missing something you needed to get the job done?

Tell us what you think, what you know about this article. What are we doing well, and what we could do better.

All fields are required.

  • Hidden
  • Hidden