For child care cases, there may be times in which the unit types / number of units may need to be changed (INCREASED). For example, Carrie Shelton’s need factor for child care at the time of certification was part time 5 days a week. After working for a couple of weeks, her employer increased her work schedule to full-time Mon-Fri with schedule verified.

NOTE: According to policy, the number of units should not be decreased during the eligibility period unless it was determined the case was approved in error. If this is the case, staff the case with the Child Care Unit. It is also important to remember that changing the unit type from Weekly 5 to Blended is not a negative change.

A change can be made to the unit types back to the 1^st of the current month by the following steps:

• On the Child Care Tab, Eligibility Notebook, make a change for the next effective month.
  
• On the Auth Daycare Tab: Select the child’s authorization that needs to be changed. Make a change coding the Begin/Change Date with the date of change (in this example, the 1^st of the current month.

• SAVE THE CASE / SUPERVISOR APPROVAL

We only increase the units and unit type if we have verified that the need factor of the parent or caretaker requires an increase. If we cannot verify the need factor, we DO NOT make any changes to their case.

There may be a need to send an EBT-4; when incorrect case information is transmitted to EPPIC and the provider is paid incorrectly, or because we are unable to make a change to increase units for a prior month. Child Care Subsidy: When to Submit an EBT-4

Additional Notes:

• If units are being reduced; the first of the following month should be used (remember, we cannot decrease units in the middle of eligibility period unless the case was approved in error).
• If units are being increased; the first of the current month should be used.
• If there was a mistake in the unit type or number when an authorization was initially put on for the current month AND the auth begin date that was not the 1^st of the month, a Remedy ticket will be needed. Prior to sending the Remedy ticket, make the correction on the authorization for the begin date, save the case and push it all the way through until there are edits. Once this is complete, send a Remedy ticket requesting an override of the needed correction date.

Refer to articles Child Care Subsidy: How to Submit an EBT-4 and Child Care Subsidy: When to Submit an EBT-4 for additional information.