The following are instructions regarding changing a password in AVS.

To update a password, sign into the AVS Portal.

Select the ‘Settings’ icon from the navigation.

Select ‘Change Password’ from the drop-down menu.

Choose a password that is a minimum of 6 characters long, contain at least one number, one upper case character [A-Z], one lower case character [a-z], and one special character (!, #, $, @).

And enter the new password information, then select ‘Save’. For security reasons, password require updates on a 90-day cycle.

Users cannot recycle any of their 10 most recent passwords. The Portal will block any attempt.

 If you are a new user or have been locked out of your account, an administrator will have to reset your password. The administrator will provide the temporary password, which would be used along with your username on the log-in screen. After logging, in a pop-up message above will appear and you will use the temporary password provided by the administrator in the current password section. Then you will create a new password and confirm the new password. After selecting “Save” you can continue reviewing in the portal. Once you log of the portal, you will then be able to log back in using the username and new password you just created.