Initiate Help

Initiate Help Instructions

Generate a Report

AVS Portal Reporting Dashboard

Submit an AD HOC Request

To submit a case manually into the AVS Portal authorized users can select the tools icon and then select ‘Ad Hoc Request’. Below is a screenshot of the Ad Hoc Request page with common mandatory fields highlighted in red; To successfully submit an Ad Hoc Request user must complete mandatory fields before selecting ‘Run Request’. […]

Close a Case

Instructions for closing a case in the Asset Verification System

Initiate a Case Review

Instructions regarding initiating a case review.

Submit a Verification Request

Instructions regarding submitting a verification request.

Verify Case Alerts

Instructions regarding Verifying Case Alerts in AVS.

Case Correction

Instructions regarding Case Correction in AVS

Search Case Queue

Instructions regarding Searching Case Queue in Asset Verification System

Organize Case Queue

Instructions regarding Organizing Case Queue in AVS