Applications & Tools: UpdatedAsset Verification System (AVS)

What is AVS?

The Asset Verification System (AVS) is a web portal used to verify bank accounts electronically. Per federal law, OKDHS uses this system to verify resources for Aged, Blind, or Disabled (ABD) Medicaid applicants and recipients.

Who is Included?

  • Programs: SSP, QMBP, SLMB, QI-1, and all Long-Term Care (LTC) programs (including waivers).
  • Exclusion: Do not use AVS for clients receiving SSI (Social Security already verifies their assets).

How Requests Are Made

Most requests happen automatically, but some require manual (Ad Hoc) action.

·       Request Type ·       When it Happens ·       Details
·       Daily Batch ·       Every night ·       New ABD applications entered in IMS today.
·       Monthly Batch ·       14th of each month ·       Reviews due for the following month.
·       Ad Hoc ·       Manual / As needed ·       Used for spouses, parents, or fixing errors.
  • Note: LTC applications with an open “D” section do not submit automatically; these require manual review. AVS pulls the last 60 months of account history. 

When to use Ad Hoc (Manual Request):

  • To add individuals not coded on the case at the time of application.
  • To add Community Spouses on LTC cases.
  • To add Parents of a non-SSI blind/disabled minor child.
  • To check LTC applications when the D section is open.
  • To correct any submission that shows a status of “Error.”

What AVS Verifies (and What it Doesn’t)

AVS scans 11 national banks and over 2,000 local financial institutions based on the client’s address.

  • Verified by AVS: Checking, Savings, CDs, Money Markets, IRAs, and Keogh accounts.
  • NOT Verified by AVS: Property, life insurance, burial policies, or mineral rights. You must still request these manually.

Important Reminders:

  • No Double-Asking: Per federal rules, do not ask the client for bank statements unless AVS fails to return the information.
  • Not a Guarantee: AVS may not find every account. If results are missing or unclear, use forms ADM-92 or ADM-60.
  • LTC Lookback: AVS is the primary tool for the 60-month lookback. While TRUV is helpful, it often lacks the full 60-month history. 

Staff Action Steps

  1. Check for Ad Hoc Needs: At application or review, determine if a spouse or parent needs to be added manually via Ad Hoc.
  2. Review Findings: Incorporate AVS data into your eligibility determination.
  3. Upload & Document: *Upload AVS findings to OnBase.
    • You do not need to print the results, but you must document the findings in FACS Case Notes.
  1. Investigate Flags: If AVS flags a transfer (specifically for LTC), you must request additional verification from the client.     
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