conflict | Quest

County Director Process – Grievance Management

Last Updated March 7, 2018

Instructions on Grievances

Subject: Leadership, Management Topics: conflict, County Director Process, discipline, Grievance, grievance facilitators, Human Resources, mediation, personnel

The Feedback Model

Last Updated July 13, 2017

Utilizing the Feedback Model invites clarity rather than conflict.

Subject: Communication, Empathy Topics: assumptions, communication, conflict, conversation, de-escalation, emotions, feedback, feelings, Relationships