Topic: communication
Policy Changes related to July 2021
Process for De-escalating a situation with a hostile client.
Emotional Intelligence Overview
Time is valuable! Meetings are an investment of resources and time that should earn a profit—a more engaged workforce, open communication and increased job satisfaction. As the meeting leader, it is your responsibility and role to encourage positive participation from all team members; promote open, transparent dialogue; and frame the meeting and language in a […]
Phone Strategies
Utilizing the Feedback Model invites clarity rather than conflict.
5 Hints for Active Listening
Supervision is a constant yet always changing mechanism for making sure the job gets done. It’s constant because some form of guidance and regulation will always be needed to ensure quality work is being performed. It’s always changing due to variations of the workforce or modifications within the organization. Remote employees, those employees who office […]
Viable alternatives to replace the face-to-face encounters