First Contact Resolution | Quest

First Contact Resolution

Last Updated March 25, 2020

First Contact Resolution (FCR) is an idea implemented to improve the process with SNAP intake and applications.

Subject: First Contact Resolution Topics: FCR, First Contact Resolution, Same Day service, SNAP, time, time limits, Verification

UpdatedFirst Contact Resolution – Same Day Verification

Last Updated February 16, 2022

Instructions on obtaining verification for SNAP Program.

Subject: First Contact Resolution, SNAP Topics: Fast Track Processing, FCR, First Contact Resolution, Same Day Verification, SNAP intake, verification procedures