UpdatedConsistency Tools

Modernized Service Delivery Consistency Tools

AFS Administrative Oversight FAQs

AFS Administrative Oversight FAQs

Field Manager Process – Bomb Threat

Procedures for Bomb Threat

Field Manager Process – Dress Code

Dress Code

Field Manager Process – Standard Operating Procedure

Standard Operating Procedure (SOP’s)

Field Manager Process – Threat Against Client

Contact the local Police department to file a report. Notify the client of the threat either in person or by phone. Let the client know they have been threatened and by whom, let them know we have followed our policy/procedures and notified the police. Encourage the client to do the same. Document that you have […]

Field Manager Process – County Office Committees Oversight

Guidelines for Committees

UpdatedFirst Contact Resolution – Verification Guide

Instructions on obtaining verification for SNAP Program.