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Subject: Harmony

Additional Training: Harmony

Training Articles

  • Harmony Overview
  • Harmony Procedures – Tips
  • Harmony Procedures – Transitions
  • Harmony Procedures – Annual Reviews
  • Harmony Procedures – Approvals & Certifications
  • Harmony Procedures – Case Number Changes for ADvantage or SPPC Cases
  • Harmony Procedures – Changes
  • Harmony Procedures – Closures/Denials
  • Harmony Procedures – Common Issues
  • Harmony Procedures – Financial Eligibility
  • Harmony Procedures – New Application (SPPC & ADvantage)
  • UpdatedHarmony Procedures – New Application Nursing Facility (NF)

Help & How To's

  • Harmony – Locating Assigned ADvantage Case Manager (CM)
  • Harmony – Locating Health Care Management Nurse (HCMN) Assignments
  • Harmony – Reporting of Benefit or Service Issues
  • How to Access Harmony from the InfoNet
  • How to Locate Application Document
  • How to Search for a Member Record

Documents & Resources

  • Harmony FAQs
  • Submitting ADvantage/Personal Care Application on Client’s Behalf
  • NewContact Us
  • NewNewPrivacy and Accessibility