IMS: xmail Transaction

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How to conduct an xmail transaction

  1. In IMS, type xmail.
  2. Enter the address into the xmail screen as shown.Initial X-Mail Screen in IMS with address entered.
  3. Press the enter key after the complete address is entered.
  4. The second page will display a list of cases by case numbers that are associated with that address.  ST stands for the current status of the case.
      • If it is an open case it will show O, next to the case number.
      • If it is an closed case it will show C, next to the case number.
      • Cases in application status will display as A.

    Secondary X-Mail Screen in IMS with address and related cases listed.

  5. In IMS, on the xmail screen, you can return to the first screen by pushing enter so that another address can be entered.
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