Overpayments: How to Submit a SNAP Overpayment

When a worker determines that there has been an overpayment on a case, an overpayment memo must be emailed to the Benefits Integrity and Recovery Section (BIRS) at overpayments@okdhs.org.

For a SNAP overpayment, please provide the following information, if applicable:

  • Client name and case number
  • Time frame of the overpayment
  • Date case was corrected
  • Discovery date – the discovery date is the date the agency first became aware of the situation that lead to the overpayment claim
  • Explanation of circumstances resulting in overpayment, with as much detail as possible
  • Date of employment/new employment
  • Date, type and amount of resource(s) received
  • Date and amounts of income received, including date of first check

Always check policy for rules regarding when notice should be allowed (10-10-10).

Maintain copies, in imaging, of all documents sent to BIRS and all documents returned to the county from BIRS.

Supporting documentation should be included with the claim referral including:

  • Copy of award letter or verification of start date for VA, SSI, workers compensation, etc.
  • Copies of pay stubs, bank statements, trusts, rental lease, etc.
  • Copies of statements such as separate household statements, employer statements, statements from individuals regarding client’s circumstances, etc.
  • Other verifications or documents related to the overpayment

In addition, specific to the SNAP program:

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