Improper Payments Error Rate Process

Improper Payments Process

UpdatedHearing Responsibilities and Procedures

Fair Hearing responsibilities and procedures.

County Director Process – Investigations


County Director Process – Stolen / Missing State Property

Procedure for Stolen / Missing Property

County Director Process – Fraud

DHS employees may email OIG.REFERRAL MANAGEMENT UNIT to report client, vendor, or employee fraud. For further guidance see Office of Inspector General Reporting Guidelines and Making a quality OIG Referral. Policy: OKDHS 340:65-9-4 Refer to article Child Care Subsidy: When to Make OIG Referrals.

How to Fill Out an OIG-1 Form

The OIG-1 form can be completed on the computer and then printed out. The form would then be sent to OIG along with any supporting documentation.

Fair Hearings and Overpayment Claims

Fair Hearing requests will often be sent to the county office of record for a case. If the overpayment being appealed was submitted / written by an employee at the county office, it is the responsibility of that employee (or another designated county office employee) to complete the hearing summary (Form 13MP002E, H-1-A) and represent […]

Disqualifications and Monetary Penalties

An important part of the claim establishment process is determining who is at fault. A claim is either the result of a DHS or household error. A household error claim may occur unintentionally through an honest mistake, or intentionally through misrepresentation of facts or fraud. SNAP and TANF household errors with fraudulent intent are called […]

Benefit Integrity and Recovery FAQ’s

How do I contact the Benefit Integrity and Recovery and what does the section do? You can e-mail Benefit Integrity and Recovery (BIR) at or call at 405-522-0933. BIR is responsible for establishing claims and recovering over-issuances for Adult and Family Services (AFS) programs. BIR is charged with ensuring overpayment claims are written according […]

How Do I Submit an OIG Referral?

Referrals can be submitted to the Office of Inspector General (OIG) by the following methods: If you are a DHS Employee: E-mail referral to OIG Referral Management Unit Note: An e-mail referral does not require the use of an OIG-1 form. Be sure to write out the facts regarding the referral in the e-mail. Submit […]