Asset Verification System: Organize Case Queue

The following are instructions regarding Organizing a Case Queue in the Asset Verification System.

PCG Health AVS Case Queue view.

  • To organize a case queue, a user may sort by any column by clicking on the underlined header in the case queue;
  • To filter for a specific case or group of cases, the user can click ‘Filter’ and set any combination of parameters. Common filters are to filter by worker ID, program type or AVS result.
  • Filters will remain in place until a user opts to clear the applied parameters;
  • To cancel the filter, click ‘Clear Filter’;
  • To control the number of cases displaying in the case queue, a user may update the page size from the drop-down. The pre-set choices for page size are 10, 15, 20 or 25 cases per page.
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