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Subject: AFS Help Desk (Remedy)

AFS Help Desk (Remedy) – Overview

To detail what the AFS Help Desk (Remedy) is and how to properly utilize it.

Additional Training: AFS Help Desk (Remedy)

Training Articles

  • Remedy (AFS HelpDesk) Protocol

Help & How To's

  • How to Create a Remedy Ticket
  • How to Log onto Remedy
  • How to Request a Case Load Change
  • How to Respond to Remedy Tickets
  • How to Search/Add New / & Modify Employee Records in Remedy (AFS HelpDesk)

Documents & Resources

  • NewWhich Helpdesk Do I Contact?
  • NewContact Us
  • NewNewPrivacy and Accessibility