The following instructions outline the process of case correction in the Asset Verification System.

• Click the words “Edit” to navigate to a screen pre-populated with case information that is ready for correcting/editing. The screenshot on the next page shows what the correction page will look like.
• Only active cases can be corrected using this tool. Cases that have been decided cannot be edited.
• After an edit, or correction is completed and ‘Update’ is selected, the portal may produce a pop-up window to make the user aware of the changes that result in a new request, “Changing any of the fields below may result in new Accuity and LexisNexis Requests – Applicant’s Name or any Aliases (addition of alias/removal of alias), Region, Request Type, HH Size, Application Type, Application Date, Renewal Date, Institutionalized Date, Street, House/Apartment, City, State, and Zip Code”.
• The Applicant Type and the Social Security Number cannot be edited in case correction. If an SSN is wrong, the case will need to be closed and a new request submitted either with Ad Hoc Request or batch file.