UpdatedLIHEAP Pre-Authorization Correction

Process of correcting a Pre-Authorization

Case Correction

Instructions regarding Case Correction in AVS

UpdatedLife-Threatening Energy Crisis

340:20-1-17(h) Energy Crisis Assistance Program (ECAP) DHS does not require an application for this program. Energy crisis assistance for households with a life-threatening (LT) medical situation energy crisis is accepted year round. Referrals for LT are submitted by accessing the life threatening referral form.  There are two medical categories, Medical Equipment or Medical Condition. Information […]

Correcting Cases for Incorrectly Processed SSP

Procedures for correcting cases when SSP (State Supplemental Payment) didn’t issue correctly due to agency error.