Topic: edit
Instructions for clearing Third Party Liability Edits
Instructions regarding Case Correction in AVS
The following are instructions for creating a Remedy Ticket. Log onto Remedy Refer to “How to Log onto Remedy” for additional instructions. Select “FSSD HelpDesk” from the menu list. Click “Create Ticket” User ID+ automatically populates Select Problem Area from the Drop Box Click Problem Tab to Return to Original Screen Select Problem from the […]
Use the following instructions to Log onto Remedy. From the “Our InfoNet Home” page; hover the cursor over the Service Divisions dropdown menu. Click on the Adult and Family Services option from the drop down menu. Scroll down to the Eligibility Determination / Determination and click on the Remedy/AFS Help Desk option. Select “ENTERPRISE HELPDESK […]