How to Process a Diversion Certification

FACS Instructions for processing a Diversion Certification.

Verify Case Alerts

Instructions regarding Verifying Case Alerts in AVS.

How to Put a Case in Application Status

For “NEW” cases, a case number would be created and the case put in application status using the PS1B Transaction in IMS. Refer to the following articles for creating new cases: SNAP, Child Care Subsidy, TANF, Disability Medical Case for Adult, Disability Medical Case for Child, and “A” Case for Medical and Financial Assistance. For […]

PS2 Instructions – Section B (Financial Assistance)

This is a list with descriptions of each Section B field in IMS.

UpdatedEB Screen

Check the EB screen to obtain Financial information. This can include TANF or State Supplemental Payment (SSP) payment information depending on the type of benefit or case type. SSP case #’s often begin with D or A TANF case #’s often begin with C, H, or J. To view this screen: Login to IMS Clear […]