IMS: Personal Care Authorization

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How to place a Personal Care Authorization in application status

NOTE: Remember that Harmony puts the Personal Care authorization in application status automatically. These instructions are for situations in which a Personal Care authorization would need to be put on manually.

  1. Check to determine if the Personal Care Authorization is already in application status.
    Type “EKL Case Number” in IMS. (For example, EKL H000123) and Press Enter.
    IMS window. Case number has been entered in blue and a message states that the case has not been found on authorization database also in blue at the bottom of the window
  2. If the authorization is not in application status, go to a blank IMS screen. Type AUL Case Number NEW and press Enter.
    Blank IMS window. "aul H035772 new" has been entered in the window
  3. This will pull up the authorization update screen (AUL). You will use the AUL screen for the Personal Care authorization.A blank "Authorization Update Screen" opens
  4. You must enter the Person Number, Level Care, and begin date to place the Personal Care Authorization in Application status.
    • Person Number – 02, in this example
    • Level of Care – AP [Agency Provider]
    • Begin / Change Date – Enter the application date.
    • All Other Blocks – Leave Blank

    "Authorization Update Screen". "Person Number", "Level of Care" and "Begin / Change Date" fields are highlighted with red boxes. Information from the tutorial has been entered

  5. Press “Enter” to put the Personal Care authorization in application status.
    There is now an authorization number and authorization shows “open”
    "Authorization Update Screen". "Authorization Number" field is highlighted by a red box with the new authorization number displayed. The number is repeated at the bottom of the window, marked by a red box, and the message is displaying "Open".
  6. Check the “EKL” screen. The authorization is there in application status for Personal Care
    "EKL" screen shows the authorization number and the status in blue, marked by a red box.
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