Topic: Personal Care
Instructions regarding proper denials for LTC
Article to house link to Video Training regarding Harmony and ADvantage and Personal Care Applications
Article to house the link to the Harmony Frequently Asked Questions
Procedure for Certifying PACE with Vending Medical
Directions for Accessing Harmony from the InfoNet
Information to assist in locating the correct mailbox to report benefit or service issues.
Harmony procedures concerning changes.
Procedures for ELDERS during case transitions
Procedures for a New Application (ADvantage/SPPC)