Topic: Authorization
Frequently Asked Questions Regarding the ECC Connect App
Instructions for Backing off of a Child Care Authorization
Instructions regarding proper denials for LTC
3 month job search coding – approval, closure, change of provider, new cert after closure
Procedures for Case Number Changes
Information to assist in locating the correct mailbox to report benefit or service issues.
Tips related to Harmony
Common Issues that cause an Authorization Conflict with Harmony
ELDERS Procedures concerning Closures and Denials
Instructions regarding 105 Screens and LIHEAP / ECAP Information