NewHow to Re-set Child Care Authorization

Instructions for Backing off of a Child Care Authorization

NewHow to Deny LTC Medical and Section K LTC Authorizations

Instructions regarding proper denials for LTC

Updated3 Month Job Search Coding Examples

3 month job search coding – approval, closure, change of provider, new cert after closure

Harmony Procedures – Case Number Changes for ADvantage or SPPC Cases

Procedures for Case Number Changes

UpdatedHarmony – Reporting of Benefit or Service Issues

Information to assist in locating the correct mailbox to report benefit or service issues.

Harmony Procedures – Common Issues

Common Issues that cause an Authorization Conflict with Harmony

Harmony Procedures – Closures/Denials

ELDERS Procedures concerning Closures and Denials

How to Read 105 Screens

Instructions regarding 105 Screens and LIHEAP / ECAP Information

ICF/IID Authorizations vs. ICF Authorizations

Differences in coding between ICF Authorizations and ICF/IID Authorizations.