The time may come when it helps to know the worker who took a certain action on a case or who left a particular case note in FACS. Perhaps you’re working on the same case or a related case and need to call or e-mail the worker directly to find out more information. If you’re familiar with the EA screen in IMS you already know it shows the current worker’s number, but to find a worker’s name you need to know the worker’s U#.

There’s a few ways you can find the U#. One of the places you can find a worker’s U# is on the EAHL screen. While in IMS, Type EAHLCase# and then Press Enter (Ex. EAHL H031528).

The transactions in IMS are not case sensitive so it can be typed in upper- or lower-case. At the far right, notice the “Action Taken By” columns sometimes do not list an action taken by a particular worker. If the action was automatically done by DHS LIVE! or an “Overall” due to policy changes, the county and worker number will show as blank. That just means no particular worker had a hand in taking that action on the case. In the “Z1” column, find the U# that correlates with the date of action you want to know more about.

Next, Type whoisU# at the bottom of this screen and Press Enter (EX. WHOIS U00005 from below to see who performed an action on 4/29/16).

The next screen will tell you the name of the worker who has been assigned that U# as well as their office phone number. Now you can call, e-mail, or Instant Message the worker to find out the information you need.

A second way to find a person’s U# is to look on the EAHA screen. While in IMS, Type EAHACase# and then Press Enter (Ex. EAHA H031528).In the “USERID” column, find the U# that correlates with the date of action you want to know more about.

As done in the first method, next Type WHOISU# at the bottom of this screen and then Press Enter (Ex. WHOIS U00005 from below to see who performed an action on 04/29/16).

FACS is another place where it can be useful to know which worker input certain case notes. From FACS Case Notes, Click the Case Note you’re interested in to highlight it. Next, find the worker’s U# associated with the case note.

Now that the worker’s U# is known, go to IMS and Type WHOISU# and Press Enter to get the worker’s name (Ex. WHOIS U00005 from below to see who created the case note from 4/28/16).