Topic: case action

Agency View – COMMENTS

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Instructions for the Comments Tab in Agency View.

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Reporting/Acting on Changes

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Clarify when changes must be reported and acted upon by the worker with 12 month eligibility.

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How to Look Up the Worker on a Case

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The time may come when it helps to know the worker who took a certain action on a case or who left a particular case note in FACS. Perhaps you’re working on the same case or a related case and need to call or e-mail the worker directly to find out more information. If you’re […]

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UpdatedOKDHSLive! Web Utility

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The OKDHS Live! Utility can be used for the following: Updating Renewal Status; Viewing ODHS Live! submissions on a case; Updating the case address To access the OKDHS Live! Web Utility, open your internet browser and go to: http://okdhsliveactionupdate.prod.okdhs.int/okdhsliveactionupdate/ Or, go to the OKDHS InfoNet Home page, under “Job Functions” click on “Adult & Family […]

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