Compassion – Rewarding Compassion

It’s important to recognize and reward it when you see people acting with compassion: Use compassion as selection criteria for giving recognition and rewards; Give recognition for compassion quickly – don’t wait until later; Reward in a way that is meaningful to that person. During the Gemba process, you will have many opportunities to display […]

Development of Others – Motivates Successfully

Successfully motivating others requires development of one’s “soft skills,” including the following awareness and abilities: An awareness of the motivational needs of others and the ability to respond to these needs by (1.) providing meaningful recognition for high quality work that is timely and accurate; (2.) showing sincere appreciation for extra effort; (3.) the ability […]