Interview – an interview is required before initial certification for all programs except for the SoonerCare (Medicaid) online enrollment (OE) population.  It may be conducted face-to-face or over the telephone depending on the program.  During the interview the client and worker complete the application or renewal and any other required forms, discuss the client’s household situation, rights and responsibilities, service needs, and any verification the client must provide before the worker determines initial or ongoing eligibility. Policy regarding this term is located at:

• Child Care Subsidy:
  • 340:40-3-1. Application process;
  • 340:40-5-1. Child care plan; and
  • 340:40-9-1. Renewal of child care eligibility.
• Public Assistance Procedures (all programs):
  • 340:65-3-1. Determination of eligibility;
  • 340:65-3-2. Definitions;
  • 340:65-3-2.1. Counting days for providing verification, interview dates, and application time limits;
  • 340:65-3-8. Determination of continuing eligibility; and
  • 340:65-11-3. Voter registration services.
• SNAP:
  • 340:50-1-9. Rights and responsibilities;
  • 340:50-3-1. The application process;
  • 340:50-3-2. Interview process;
  • 340:50-5-87. Work registration procedures;
  • 340:50-9-1. Determining the food benefit allotment;
  • 340:50-9-4. Delayed applications;
  • 340:50-9-5. Changes after application and during the certification period;
  • 340:50-9-6. Procedures relating to food benefit certification renewals; and
  • 340:50-13-3. Quality control.
• SoonerCare (Medicaid)[ABD]: 
  • 317:35-5-41.1. Home/real property;
  • 317:35-5-41.10. Changes in capital resources; and
• TANF:
  • 340:10-2-2. Sanction process;
  • 340:10-2-5. Job search activities;
  • 340:10-3-28. Lump sum payments;
  • 340:10-10-4. Continued absence of the natural or adoptive parent(s) from the home; and
  • 340:10-10-7. Oklahoma Department of Human Services (OKDHS) responsibilities in relation to support payments.