Safety – Home Visit Guide

A Home Visit is an effective tool for social service specialists in determining eligibility, completing interviews, and assessing the needs of the family. Whether mandated by policy or requested by the household, a home visit allows workers to better serve and communicate with our most vulnerable of clients. Linked below is the Home Visit Training […]

Home Visit Guide

A Home Visit is an effective tool for social service specialists in determining eligibility, completing interviews, and assessing the needs of the family. Whether mandated by policy or requested by the household, a home visit allows workers to better serve and communicate with our most vulnerable of clients. Linked below is the Home Visit Guide […]

UpdatedInterview

Interview – an interview is required before initial certification for all programs except for the SoonerCare (Medicaid) online enrollment (OE) population.  It may be conducted face-to-face or over the telephone depending on the program.  During the interview the client and worker complete the application or renewal and any other required forms, discuss the client’s household […]

Home Visits

Home visits are an integral part of providing services/benefits and promoting safety and stability for families. Home visits are appropriate when: Confirmation of the accuracy of information cannot be obtained from other sources An office visit would create a hardship on the household A TANF case is closed due to failure to cooperate with TANF […]