The unfinished issuance certification process allows different amounts of income to be used from month – to – month to determine the copayment. This process must be used so that an incorrect copayment does not lock in for the next 12 months.
Please view the following examples and steps to appropriately code an unfinished issuance in FACS. Each example number has a link to an article which provides coding example and screenshots.
- Example #1 – New application using unfinished issuance to add copayment for 2nd month of eligibility.
- Example #2 – New application using unfinished issuance to add copayment for 3rd month of eligibility.
- Example #3 – New application using unfinished issuance to consider terminated income for the 1st month of eligibility and adding copayment for 3rd month of eligibility
- Example #4 – New application using unfinished issuance where client has new employment, hasn’t received a full check, and once income is considered is over the State Income Threshold resulting in approval for 2 months and closure effective the 3rd
In addition to the linked articles there are a couple of situations that are outlined as follows:
New Income at Renewal:
The system does not support unfinished issuance at renewal so when the client starts new employment and has not received a full paycheck for the first or second month in the new eligibility period, the worker must:
- ensure the existing child care authorization is coded with the need factor of employment;
- divert the full anticipated income from the new employment effective the first month of the new eligibility period using the “total diverted” (E47) field (this will trigger an edit in the system instructing the worker to send a Remedy ticket);
- send a Remedy ticket detailing what income must be considered for the second or third month of the eligibility period depending on when the first full paycheck is received.
- 6 (effective months) must equal “99”. Do not code E.6 as “01” or “02”!
**Remedy staff will make the income adjustments based on the details of the worker’s ticket**
Walking up an authorization in unfinished issuance:
Most of the time, the system will take child care authorizations to open status for you. If it does not, you will get the edit “PSEKX254 CASE HAS UNFINISHED DAY CARE.” This should only happen under the following circumstances:
- A provider change where the authorization for the new provider begins in a prior month.
- Adding a child for care on an open case where the new authorization begins in a prior month.
- Certifying an application not using the unfinished process in Section E when it is after the 27th of the month, and the authorization begins in the current month.
Make sure that you have pushed through the case prior to initiating the following steps. It is also important to “refresh” (blue barrel) your case before using the following steps. The following action must be taken to bring the authorization to open status:
- Go to the Auth. Daycare Tab in FACS. The Action Taken field is pre-populated for a change action.
- Resend the change entry in the Action Taken field (K12).
- Change the Begin/Change Date (K45) to the first of the next month.
- Do not change the Notice Indicator (K92).
- Code change actions for all active case selections including the Child Care section (Section E).
- **SAVE THE CASE” and PUSH CASE completely through**
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