MCR Closure Notice of Action

Process for when a SNAP Closure remains due to income.

UpdatedE Section – Application Status

Energy Assistance Applications Without Open Case

OKDHSLive! Instructional Overview

Overview of Instructions of OKDHSLive!, Logging In, and Proxy Activities.


QUIZ on Closures

Unfinished Issuance Examples & Coding

Examples and directions for unfinished issuance.

How to Synchronize ABD Medical and SNAP Benefits.

The ABD review date needs to be synchronized with SNAP to prevent multiple renewals for the client and prevent errors and additional work for the worker. If the ABD and SNAP benefits are certified at the same time, those dates will already be synchronized. If a new SNAP application is taken, the opportunity should be […]

How to Process a Child Care Renewal

Steps to complete a child care review.

Benefit Reporting

This is how the system determines which cases are annual reporters, semi-annual reporters, or 10-day change reporters.

Voter Registration Offer

FAQS related to the Offer of Voter Registration

How to Update FACS with OKDHS Live! Information

When a client completes a renewal in OKDHS Live! the information entered during the renewal may be viewed through FACS. The FACS view allows a side by side comparison of the information currently on the case (in FACS) and the information entered through OKDHS Live!. The user then has the option to accept the information […]