NewUnfinished Issuance Process

Instructions on completing an Unfinished Issuance for SNAP Case

Harmony Procedures – Changes

Harmony procedures concerning changes.

Agency View – SUMMARY

Instructions for the Summary Tab in Agency View.

UpdatedABAWD Changes

Changes to ABAWD Status during certification period

Unfinished Issuance Examples & Coding

Examples and directions for unfinished issuance.

Reporting/Acting on Changes

Updated 03/01/19 Change Reporting Households must report within 10 calendar days of the change occurring when the household’s gross income exceeds the federal income threshold for the household size per the DHS Appendix C-4, Child Care Eligibility/Copayment Chart. The computer issues a notice to the client at certification and renewal informing the client of the […]

Work Registrant – Losing Work Requirement Exemptions

Process if an exemption is lost during certification period.

UpdatedBenefit Reporting

This is how the system determines which cases are annual reporters, semi-annual reporters, or 10-day change reporters.

UpdatedPublic Assistance Procedures

Policy Links Regarding Chapter 65 Public Assistance Procedures

How to Issue a Supplement using FSSR

There is a transaction in IMS that issues appropriate supplements to the case benefits. To access this transaction, type FSSR in IMS and press enter. They can be authorized for the current and two prior months. (If it is outside that timeframe, use the FSLB transaction.) *You may need to refer to PS2 instructions for […]