How Scarcity Trap Affects Our Thinking, Behavior – Audio File

Select the following link to access an audio file about scarcity and how it affects our thinking. For more information on scarcity read Scarcity: Why Having Too Little Means so Much. npr.org | How Scarcity Mentally Affects Our Thinking Behavior. Once you access the page: click the Listen button. You may also click the download […]

Professionalism – Self Care

Integrity – Self-Assessment

QUIZ Integrity Self-Assessment

Integrity – Self Care

Customer Service – Attitude

Attitude Your attitude and mind-set are keys to being professional and can determine your behavior and even your presentation of material. To maintain a professional attitude, you should: Present a respectful demeanor when dealing with all individuals, whether client or coworker. Stay positive. Negativity can be contagious and affect an entire team. Commit to excellence […]

UpdatedWhat is Professionalism? Overview

Professionalism is defined as the skill, qualities, and good judgment that is expected from an individual who is trained to do a job well.