How Scarcity Trap Affects Our Thinking, Behavior – AUDIO FILE

Select the following link to access an audio file about scarcity and how it affects our thinking. For more information on scarcity read Scarcity: Why Having Too Little Means so Much. SCARCITY AUDIO FILE. Once you access the page: click the Listen button. You may also click the download file button; then click Open to […]

Quality Service Kickoff Part 4

Professionalism – Tips to Overcome Barriers to Developing Professionalism

(1)“I don’t have enough time.” New and experienced workers and supervisors can easily become overwhelmed with the amount of work coming at them on any given day.  “How do I prioritize and juggle all the demands?” Resources: Time Management Checklist Refer to article: Collaborative Coaching: Collaborative Coaching Gemba Card (2)“I don’t know what’s expected of […]

Professionalism – Self Care

Integrity – Self-Assessment

Integrity – Self Care

Professionalism – Attitude

Attitude Your attitude and mind-set are keys to being professional and can determine your behavior and even your presentation of material. To maintain a professional attitude, you should: Present a respectful demeanor when dealing with all individuals, whether client or coworker. Stay positive. Negativity can be contagious and affect an entire team. Commit to excellence […]

What is Professionalism? Overview

Professionalism is defined as the skill, qualities, and good judgment that is expected from an individual who is trained to do a job well.